Customer Reviews for Adt Home Security in August 2018
2022 Cove Dwelling Security Organization Review
In our tests, we loved Cove's client-focused practices and innovative emergency response.
Info current as of publish date. Offers and availability may vary past location and are subject to change.
Cove brings together two things we know our readers want: skilful prices and nifty customer service. Its DIY dwelling security system features take evolved quickly, and so has Cove's reputation for doing correct by its customers.
While nosotros wanted a few more than smart home integrations, we were pleased with the ease of setup and equipment selection of the security organization we tested.
Accept fifty% off Cove home security equipment and become a free Hard disk drive security camera!
Info current as of publish engagement. Offers and availability may vary by location and are subject to change.
Pros
threescore-day coin-back guarantee
Lifetime warranty available
RapidSOS and text messaging alerts
Two-way sound with monitoring center
Slap-up customer reviews
Super easy installation
Cons
New to market
Express smart habitation compatibility
Larn more about Cove DIY home security
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Cove pricing and contracts
Video: Cove Security 1 month later
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Compare Cove monitoring plans
Info current every bit of publish date. Offers and availability may vary by location and are field of study to alter.
*Financing your equipment through a Cove Economy Program adds $10 to your monthly fee.
All Cove dwelling house security packages come with these features:
- sixty-solar day money-dorsum guarantee
- DIY installation
- No-contract options
Both monitoring plans as well include three technologies that stand out in the abode security world: RapidSOS, InstaText, and LiveAssist.
Cove partners with RapidSOS
RapidSOS allows Cove dispatchers to communicate more effectively with emergency responders, which the visitor says results in improved response times (up to three minutes faster). It'south effective because it stores vital information (location data, household data, health needs) in a format that's easier to ship to 911 responders than sharing the same info over the phone.
Cove was the starting time security company to use RapidSOS, but now SimpliSafe offers it likewise.
See how Cove compares to SimpliSafe overall.
Cove InstaText
This characteristic uses text messaging to transport you immediate alerts if an alarm is triggered. You can respond instantly to false alarms and dispatch emergency services if you lot demand assistance—all with a text. This characteristic is useful for people who may not always be able to answer the phone but rarely ignore a text. It's adapting age-one-time security protocols to the way we live and communicate today. Pretty smart.
Cove LiveAssist
With Cove LiveAssist, yous have a dedicated line of advice with Cove right through your console. You can use this ii-fashion sound feature to communicate in real-time if yous demand help or need to address a false alert.
This feature provides an extra layer of security and gives you more than command over your home's security. And yous can count on it even if your console gets unplugged or if your power goes out—its fill-in battery lasts for 24 hours.
How Cove home security stacks upward
| Brand | All-time for | Lowest monitoring price | Starter equipment price | Contract required | Smart home compatibility | Learn more | Read review |
|---|---|---|---|---|---|---|---|
| | All-time overall | $29.99/mo. | $599.00 | | Amazon, Google, Z-Moving ridge | View packages | Read review |
| | High-finish DIY pick | $34.99/mo. | $129.00 | | Amazon, Google, Z-Moving ridge | View packages | Read review |
| | Reader favorite | $17.99/mo. | $245.00 | | Amazon, | View packages | Read review |
| | Best client feel | $17.99/mo. | Quote required | | Amazon, | View packages | Read review |
| | Most experienced | $27.99/mo. | $0.00 | | Amazon, Google, Z-Wave | View packages | Read review |
| | Best DIY automation | $20.00/mo. | $279.00 | | Amazon, Apple, Google, Z-Moving ridge, Zigbee | View packages | Read review |
| | Best outdoor cameras | $20.00/mo. | $199.99 | | Amazon, Google, Z-Wave | View on Amazon | Read review |
| | All-time optional monitoring | $19.99/mo. | $199.15 | | Amazon, Google, Z-Wave | View Packages | Read review |
| | Best budget pick | $nine.99/mo. | $85.98 | | Amazon, | View on Amazon | Read review |
| | Most rubber sensor options | $39.99/mo. | $199.00 | | Amazon, Google, Z-Wave | View packages | Read review |
Info current as of publish date. Offers and availability may vary by location and are subject to change.
Total ADT disclaimer
Cove is an economical, customizable domicile security arrangement that delivers the basics and makes protecting your home super easy. Even though Cove has been the new kid on the block, the company has moved quickly to build out its home security offerings and aggrandize both equipment and mobile app functions.
One thing we don't like is that you have to jump through a few hoops to detect out how much Cove costs. Cove used to crave yous to talk to a telephone rep, simply now you can have an online quiz for faster results.
Yet, we prefer no-hassle online stores from companies like SimpliSafe and Frontpoint.
How much does Cove price?
Cove is one of the well-nigh affordable abode security choices you'll discover. 1 of the company's core values is to be economical, and on that signal Cove delivers. There aren't whatever contract requirements, and monthly monitoring is pretty cheap, even if you opt for the college-priced Cove Plus Plan.
Cove monitoring costs $27.99 per month, or near the same as a weekly splurge at Starbucks—and for a lifetime warranty plus mobile access to your security system, nosotros think it'southward worth it.
You can control your equipment costs with Cove as well. Most equipment is bachelor à la carte, and you can get a bones setup for around $275, which includes the command panel, yard and window signs, a few window and door sensors, a motion sensor, and a (free) indoor camera.
If you aren't sure what you demand to protect your abode sufficiently, Cove's website has a elementary quiz that will help you figure out where to start.
Cove lets y'all pay for equipment up front or over fourth dimension. If yous opt for $0 up front, you'll pay an extra $10 per month if you keep Cove monitoring for 36 months. If you cancel early, yous'll have to pay for the equipment cost—but you lot're non on the hook for the remaining months of monitoring fees like you are with other home security companies.
Contracts and warranties
For customers who pay for equipment up front end, Cove doesn't accept contracts. But that's not Cove's merely customer-commencement policy.
No-hassle cancellation
Cove told us that they don't believe in property customers upwards with the fine print. If you don't love your Cove security system, or your needs change, Cove is committed to letting yous off the claw without a large runaround or a huge final nib.
Cove'southward threescore-24-hour interval money-back guarantee
Y'all can try out the Cove security system risk-free for up to 2 months. If during that time you don't retrieve it's a adept fit for your home security needs, you lot can return your equipment and abolish your monitoring service without a penalty. Cove will give you a total refund, no questions asked.
Cove's warranty
Nosotros like that Cove offers a lifetime warranty for its equipment, just you can just get it with the higher-priced monitoring plan.
Cove isn't the but home security visitor to wrap up a better warranty in a more costly plan. ADT does the same matter with its Quality Service Plan that is merely available with higher-end offerings.
| Brand | Cove | ADT |
|---|---|---|
| Monitoring fee | $24.99/mo. | $52.99/mo. |
| Warranty | Lifetime | Quality Service Plan |
| Service call fees | | |
| Contract requirements | None | 36 months |
Info current every bit of publish appointment. Offers and availability may vary past location and are subject to change.
The warranty from Cove is the improve deal—and when we asked Cove representatives how much hassle you have to become through to get a new door sensor if yours putters out, they said, "None." Cove simply sends you a replacement, no questions asked.
Cove equipment and prices
Cove isn't the nigh technologically advanced dwelling house security organisation, merely it provides reliable basics that get the job done. Considering the visitor is so new, its equipment offerings are express.
- Cove Bear upon Panel, $249 ea.
- Indoor camera, $99 ea.
- Outdoor camera, $199 ea.
- Smoke and carbon monoxide detector detector, $55 ea.
- Door sensor/window sensor, $xv ea.
- Motion detector, $30 ea.
- Security cardinal fob, $25 ea.
- Glass suspension detector, $35 ea.
- Flood/freeze sensor, $20 ea.
- Panic/medical button, $20 ea.
Info electric current as of publish engagement. Offers and availability may vary past location and are subject to change.
Cove tech and equipment standouts
Standout feature: Preconfigured equipment
Many domicile security systems tout preprogrammed security equipment that's piece of cake to install, but Cove'southward is the easiest one I've seen. And it talks to you—when you proper name a sensor (east.chiliad. back door), you'll hear "back door" every time it'southward activated. We like that the only pick isn't a deafening and difficult-to-stop siren. We've tangled with those in the past (Band), and information technology can exist stressful.
Paradigm: Vanessa Sigman, SafeWise
Newest equipment: Indoor and outdoor security cameras
We think having eyes on the outside of your home is vital to keeping your property, people, and pets safe. The Cove system uses indoor and outdoor security cameras through a partnership with Kami. In the last yr, it upgraded its cameras to include AI and then users tin reduce notifications most things like trees bravado in the wind.
Nosotros tested both of these cameras and found them neat if you're a Cove customer wanting integration with the Cove app. Otherwise, at that place'southward not much that differentiates them from the contest.
Learn more than in our total Cove security cameras review.
Cove DIY installation
Image: Vanessa Sigman, SafeWise
Hither's what happened during testing
We're impressed with the simplicity of Cove'southward installation and setup process. All the components of your security organization come up preconfigured. You can even proper name them when you lodge so your son's bedroom window sensor will come set to be installed in his room.
If you make a naming mistake or decide to movement a sensor to a different place, it'south like shooting fish in a barrel to requite it a new name using the control panel. Merely we establish information technology easiest to plan placement before installation so you lot simply have to name things once.
The control panel is the heart of the Cove abode security system—it walks you through setup and tests each sensor to brand certain they're working correctly. Sometimes it'southward difficult to tell if yous set up a window or door sensor the right way, so we like that Cove's audio confirmation leaves no uncertainty.
Don't want to set Cove up yourself? Yous can telephone call their customer service line for troubleshooting assistance, or pay $79 for professional person installation.
Cove smart home features and compatibility
Cove'southward smart dwelling offerings are fairly scant. The arrangement is focused outset on providing security, and home automation is a lower priority. The system currently works with Amazon Alexa and Google Banana, only other smart home options, like smart locks and climate command, are limited. Right now you can integrate a Kami Doorbell Photographic camera, Nest thermostat, or August smart door lock with your Cove security system.
Cove told u.s. that expanded smart home compatibility is coming this year. We're eager to see how that impacts the company's dwelling automation offerings.
Cove smart home compatibility
| Smart home feature | Third-political party compatibility |
|---|---|
| Voice control | Amazon Alexa, Google Assistant |
| Climate control | None |
| Lighting control | None |
| Smart dwelling hub | Amazon Echo, Google Home |
| Smart door locks | August |
Does Cove piece of work with Ring?
No, Cove doesn't work with Ring Alarm or Ring video doorbells.
Does Cove use Z-Moving ridge?
No, Cove doesn't use Z-Wave.
Cove customer service and support
Although Cove is new to the scene, the visitor has already garnered a hefty collection of positive customer reviews. In our experience with the company, it'southward been friendly, responsive, and eager to please. You can tell that the people who created Cove and piece of work for the visitor enjoy what they practise and believe in their product.
Here'south a look at current Cove ratings for client service and satisfaction.
- Google reviews: 3.half-dozen stars
- Trustpilot rating: 4.8 stars out of 5, Fantabulous
- BBB rating: A+
- BBB customer reviews: 2.4 stars out of 5
Info current as of publish engagement.
Cove app reviews
Despite overall praise, we did notice that some Cove customers weren't besides happy with the mobile app or Cove's lack of attention to their complaints. Near of the i-star Cove reviews mention issues logging into the Cove app. Several said information technology was difficult to go in affect with Cove customer service to resolve the issue.
- Cove Security app on Google Play: two.2 stars out of 5
- Cove Security app on Apple tree App Store: ii.0 stars out of 5
Info electric current every bit of publish engagement.
Final word
Nosotros're pretty excited to run into Cove entering the DIY home security arena. It's a young company, but they're doing a lot of things right—especially when it comes to the fashion Cove treats customers.
If y'all want a customizable home security organization that'due south piece of cake for you to install on your own and doesn't lock you into a contract, we remember Cove is a solid pick.
Cove FAQ
Right at present, you lot tin can use the Cove mobile app to remotely arm and disarm your system using a smartphone, tablet, or calculator.
You can also cheque your organisation's status, featherbed sensors, and add or delete user accounts. To relieve you from constantly checking your alarm organization's condition, the app sends text and email alerts when the system is either triggered or disarmed.
Cove is currently in the process of further development on the app and nosotros're excited to see more smart habitation control and options.
Yes. Like many other dwelling security companies, Cove provides you with a document that yous can present to your insurance company for a discount on your premium.
To get your certificate, your system has to be installed and activated. Details on discounts vary by insurance company, then be certain to talk to your amanuensis for specifics.
Considering Cove puts together each security system to your specifications, information technology may take four to half dozen days for your system to be delivered.
The company strives to become all orders out within i day of ordering, but sometimes information technology may take a day or ii to assemble your security system and get it in the mail.
Yes. Cove is a good match for both homeowners and renters. And if you lot move, all you need to do is pack upwardly your Cove security equipment (along with everything else) and permit them know your new address.
Changing your address with Cove is essential to brand sure the monitoring center knows where to send help if you lot demand it.
In our ranking of the superlative 10 best abode security systems, nosotros place SimpliSafe in second place and Cove in seventh. Read our in-depth comparison of Cove vs. SimpliSafe for more information nigh their similarities and differences.
It depends. Nigh Cove habitation security equipment uses a cellular connection. Some equipment, similar the Wi-Fi door sensor and outdoor camera, practise need a Wi-Fi connection.
Cove Smart, LLC was incorporated on March 8, 2018.
How we evaluated Cove security
When we learned nigh Cove home security, we got in touch with them to find out more. Cove came out and met with us to explain who they are, why they do what they exercise, and what makes their DIY security system stand up out from the residue. (We've met with the company multiple times since our initial testing).
We got to run into the founder of the visitor, hear from sales and marketing, and grill the tech team about Cove equipment, its features, and how they're improving the mobile app.
Plus, we got to endeavor out Cove's equipment. We ran a system through the setup procedure and then tested all of the sensors to meet how they worked. Nosotros also pored over online client reviews, read other expert reviews, and compared Cove to other DIY security systems.
Observe out more about our procedure on our methodology page.
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Source: https://www.safewise.com/cove-reviews/
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